At hdjitu, responsible gaming is not an afterthought — it is built into the foundation of everything we do. This page outlines our commitment to player welfare, the tools available to keep your gaming in check, and where to turn if you need support.
Adults Only.
You must be 21 or older to play.
hdjitu operates under a firm belief that sustainable, enjoyable gaming depends on players staying in control. We have designed our platform with a comprehensive set of responsible gaming measures that go beyond minimum compliance.
Every player must verify their identity and confirm they are at least 21 years old before any withdrawal is processed. We use document-based KYC checks — including Indonesian National ID (KTP) — to enforce this requirement without exception.
Set daily, weekly, or monthly deposit caps that match your personal budget. A limit reduction takes effect immediately, while an increase requires a seven-day cooling-off period to prevent impulsive decisions during play.
If you feel you need a complete break from gaming, our self-exclusion tool closes your account for a minimum of six months. During this period, all marketing communications are suspended and account reactivation is not possible.
Take a structured break with our time-out feature — choose 24 hours, 7 days, or 30 days. You can also set maximum session durations after which the platform will log you out automatically, keeping your play sessions healthy and measured.
Periodic on-screen alerts during active sessions display how long you have been playing and a summary of your net wager activity. These prompts encourage you to pause, assess your session, and make a conscious decision about continuing.
Our Indonesian-speaking support team includes agents specially trained in responsible gaming conversations. Whether you need help enabling a limit, want to discuss a concern, or simply need someone to talk to, we are available around the clock.
Every tool below is available free of charge from your hdjitu account dashboard. You do not need to contact support to activate most of these features — they are designed for immediate, self-directed use.
Set a maximum amount you can deposit in any rolling 24-hour, 7-day, or 30-day period. Once a limit is reached, further deposits are blocked until the period resets or a new lower limit is applied.
Cap the total amount you wager across all game types — sports markets, togel (Indonesia's traditional numbers lottery), slots, and live casino — within a chosen time window.
Define the maximum net loss you are comfortable sustaining over a defined period. Once your loss threshold is reached, further wagers within that period are suspended automatically.
Set a maximum duration for any single gaming session. When your allotted time expires, you will be automatically logged out, giving you a structured pause before you can log back in.
Important: All limit increases require a seven-day waiting period to take effect. Limit reductions or activations take effect immediately. This policy prevents impulsive increases during active play and protects you from chasing losses.
Problem gambling often develops gradually. The earlier you recognise the warning signs, the easier it is to regain control. If several of the following statements resonate with you, please consider using our self-exclusion tool or reaching out to support resources.
You are spending more money or time gambling than you originally planned
You are borrowing money, selling possessions, or neglecting bills to fund your gaming
You feel restless, irritable, or anxious when you try to reduce or stop playing
You have lied to family or friends about how much you gamble or how much you have lost
You are chasing losses — returning repeatedly to try to win back what you have lost
Gambling is interfering with your work, education, relationships, or personal responsibilities
You feel that gambling is the only way to cope with stress, loneliness, or negative emotions
You have tried to stop gambling before but have been unable to maintain your commitment
Self-exclusion is a serious, protective measure that immediately closes your account for a minimum period of six months. During this time, you will not be able to log in, deposit, wager, or receive any promotional communications from hdjitu.
Log in to Your Account
Access your hdjitu account dashboard using your regular login credentials.
Navigate to Responsible Gaming Settings
Go to Account Settings, then select the "Responsible Gaming" or "Self-Exclusion" tab from the sidebar menu.
Choose Your Exclusion Period
Select a minimum self-exclusion period of 6 months, 1 year, or indefinite (permanent closure). Once confirmed, this decision cannot be reversed during the selected period.
Confirm Your Decision
You will be asked to confirm your choice and may be prompted to provide a reason (optional). Click "Confirm Self-Exclusion" to proceed.
Account Closure Takes Effect Immediately
Your account is closed instantly. Any remaining balance will be returned to your registered withdrawal method within 3-5 business days. All active bonuses are forfeited.
Exclusion Applies to New Accounts
Our systems will prevent you from opening a new account during your exclusion period. Attempts to create multiple accounts will be detected and all associated accounts will be closed.
Reactivation Policy: When your chosen exclusion period expires, your account will not automatically reopen. You must contact our support team and undergo a brief reactivation interview to confirm that you feel ready to return. We may also request updated KYC documents during reactivation.
In addition to the tools available on hdjitu, there are independent organisations that specialise in problem gambling support and treatment. These services are confidential, professional, and often available in Bahasa Indonesia.
If you or someone you know is experiencing a gambling-related crisis, contact your local mental health crisis hotline. In Indonesia, the national crisis line (119 ext. 8) offers 24/7 support in Bahasa Indonesia.
Several international organisations offer confidential online counselling and peer support groups for problem gambling, including services accessible from Indonesia via WhatsApp, Telegram, and web chat.
Problem gambling affects entire families. Support resources are available for spouses, parents, and children of problem gamblers, helping them understand the condition and rebuild healthy relationships.
hdjitu does not provide clinical treatment for problem gambling. The resources mentioned above are independent organisations. If you feel you need professional help, please consult a licensed counsellor or psychologist familiar with addiction treatment.
Responsible gaming is not just about the tools we provide — it is also about the mindset you bring to your play. The following practices can help you maintain a healthy relationship with gaming.
Our support team is available 24/7 to help you activate limits, discuss concerns, or guide you through the self-exclusion process. You can also explore our FAQ for quick answers or review our full terms and privacy policy.